Refund Policy

Returns Policy
We do not accept returns, so please choose carefully when selecting your products.

Refunds

• Once your tracking number has been issued, we are unable to provide a refund.

• Refunds are not available for lost items or change of mind, including order cancellations.

• We offer refunds or replacements for items that arrive damaged, broken, or are not as ordered. In such cases, you may be required to provide photos and other evidence to support your claim.

As a small Australian business, we strive to deliver the best service possible. We appreciate your understanding that refunds cannot be issued for reasons we deem unfair.

If you have any questions or concerns, please don't hesitate to reach out to us at thewilsoncollective24@gmail.com.