Privacy Policy

Collecting Personal Information
When you visit our website (“Site”), we collect information about your device, interactions with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. Below is an outline of what we collect and why.

Device Information

  • Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you and to analyse Site usage to improve functionality.

  • Source of collection: automatically collected when you use the Site via cookies.

  • Disclosure for business purposes: shared with Squarespace and Instagram.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment details (e.g., credit card numbers), email address, and phone number.

  • Purpose of collection: to fulfil your orders, process payments, arrange shipping, issue invoices or confirmations, communicate with you, and provide tailored product or service information.

  • Source of collection: provided by you during transactions.

  • Disclosure for business purposes: shared with Squarespace, Instagram, Australia Post, PayPal, and Stripe.

Customer Support Information

  • Examples of Personal Information collected: name, billing address, and shipping address.

  • Purpose of collection: to provide customer support.

  • Source of collection: provided by you.

  • Disclosure for business purposes: shared with Squarespace.

Sharing Personal Information
We share your Personal Information with service providers to facilitate services and comply with applicable Australian laws. For example:

  • Squarespace: Our e-commerce platform. You can view Squarespace’s privacy policy here: Squarespace Privacy Policy.

  • Legal Compliance: We may share Personal Information to comply with Australian laws.

Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing we think may interest you. For example:

  • Google Analytics: Helps us understand how visitors use our Site. More about Google’s data practices can be found here: Google Privacy Policy. You can opt-out of Google Analytics here: Opt-Out.

  • We share information about your Site usage and interactions with ads on other websites with advertising partners via cookies and similar technologies.

Opt-Out of Targeted Advertising
You can opt-out of targeted advertising via ‘Unsubscribe’ in the advertising emails.

Cookies
Cookies are small files downloaded to your device to improve your browsing experience. We use functional, performance, advertising, and social media cookies to personalise your experience and gather insights into Site usage.

Types of Cookies We Use

  1. Necessary Cookies: Enable core functionalities like navigation and shopping cart.

  2. Analytics Cookies: Help us understand user behaviour for optimisation.

  3. Advertising Cookies: Provide targeted ads and track performance.

Cookie Management
You can manage cookies through your browser settings. For more details on managing cookies, visit All About Cookies. Blocking cookies may limit certain Site functionalities.

Changes to this Policy
We may update this Privacy Policy to reflect changes in practices, legal requirements, or other reasons.

Contact Us
For more information or to make a complaint, email us at thewilsoncollective24@gmail.com.